dcsimg
   This website uses cookies, which cannot be used to personally identify you. If you continue to use the site we will assume that you agree with our use of cookies. Please read our privacy and cookies information to learn more.

The Flower Shop

Category: Florists

Address: 21 Branch Road, Batley, West Yorkshire, WF17 5RY

Landline: 01924 4... Landline: 01924 4...

Report a problem with this listing

1 Reviews

Leave a review

Disappointing service


I purchased a 'hand tied bouquet made with seasonal flowers' through Interflora, based on a photograph of a traditional bridal- type arrangement of English garden flowers. The same photograph is on The Flower Shop's website. This was intended to say a special thank you to a friend but what she received From The Flower Shop was different in every way to my expectations. It was an angular contemporary, stiff arrangement with a very corporate look. I thought deliveries had been confused and telephoned Caroline at the shop Immediately. She refused to acknowledge that the discrepancy between what was ordered and delivered was unacceptable . I was not anticipating a match to the bouquet advertised but something similar in style and spirit. I am so disappointed in my gift and in Caroline's handling of my complaint and have reported it to Interflora. NB A dictionary definition of a bouquet made with seasonal flowers is a 'bunch' made of flowers 'available in certain seasons'.

Clare Garvey - 12/07/2020

Leave a review

Is this your business?

Claim now!
  • Add rich content via our editing tools
  • Remove ads from your listing
  • Appear more prominently in search results